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Tuesday, May 28, 2013

Windows 8, "Most Disappointing" since Vista?


Microsoft implemented a number of radical changes in its latest operating system, Windows 8, including the removal of the start button, and models that rely on touch-screen interaction. Although Microsoft claims to have sold 100 million licenses of Windows 8 until this month, apparently not all users like the changes brought by the OS.

This is partly reflected in the survey results of the United States Consumer Satisfaction Index (ACSI), released last week, in which the value of customer satisfaction with Microsoft dropped to 74 (from 100). As quoted from Neowin, that number was the lowest point since Windows Vista-which is by many considered as the operating system fails-launched in 2007. Microsoft's consumer satisfaction ratings peaked two years after the appearance of Windows 7, namely in 2011 with a value of 78. Since then, the numbers continues to fall up to be like today.

Indeed, in the era of Windows Vista, an amazingly low figure to below 70 points. As for Windows 8, this figure has not dropped much. But, if left unchecked, it could be that the satisfaction rate will continue to fall.
Microsoft hope is come from for the a new version of Windows 8 and is believed to be coming soon. Microsoft will release the Windows 8.1 operating system update in late June 2013. One new feature in this version is the start button which reportedly raised again.

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